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For Immediate
Release
January 3,
2007
IssueTrak 7.0 Sets the Standard for Help Desk, Customer
Support and Issue Tracking Software
Virginia Beach, VA
– One month
after its worldwide release, Help Desk and other IT
professionals are giving IssueTrak 7.0 high marks for its
dynamic new features, ease of use and ability to save
companies both time and money. “The new
features are well thought out and will be a great benefit to
anyone running a help desk or customer support center,” says
Michelle Williams, Manager of Network Services for Compass
Technology. “Global Issues and using sub status to pause
escalation and SLA calculations are wonderful new
additions. Keep up the great work.”
IssueTrak has
become the gold standard for IT Help Desk, Customer Support,
and Issue Tracking Software. First developed in Virginia
Beach in 2000, IssueTrak is now utilized by companies in 21
countries and 54 major industry groups. “IssueTrak 7.0
enhances productivity by enabling IT managers to respond to
and solve problems quickly,” says IssueTrak Founder and CEO
Hank Luhring. “The software is also so adaptable that
our customers are putting it to work to address multiple
issues in their individual offices.”
IssueTrak 7.0’s helps
companies to:
-
Communicate
more effectively
-
Improve
efficiency
-
Speed up
issue resolution
-
Enhance
quality of service
-
Track
critical business issues
-
Reduce
Costs
Formerly known as
Global Support Software, the Virginia Beach-based firm
recently re-adopted the IssueTrak name as its corporate
identity to better reflect its singular focus on this very
specialized area of customer support. “We set out to
create a 100% web-based, user friendly package backed by the
most dedicated customer service professionals in the
industry. We’ve accomplished that goal, but we know that
you’re only as good as your last upgrade. We are
committed to continued improvement and maintaining our status
as a leader in service/help desk management solutions,” says
Luhring.
For more information about IssueTrak or to request an
interactive demo, please call at 1-866-ISSUETRAK or visit
http://www.issuetrak.com
.
Contact:
Douglas Christian
1-866-ISSUETRAK (866-477-8387)
David Brandt
Rubin Communications Group
For Immediate
Release
Contact:
Michelle Shearon
January 16, 2007
Marketing Director
Willcox & Savage, P.C.
757.628.5631
Six
attorneys recognized as
Virginia
Super Lawyers Rising Stars 2007
Willcox & Savage is
pleased to announce that six attorneys have been recognized in
the 2007 edition of Virginia Super Lawyers Rising Stars.
This designation is given to only
2.5 percent of all attorneys in Virginia.
Kevin P. Greene – Personal Injury Defense
Henry J. Huelsberg, III – Mergers & Acquisitions
Michael R. Katchmark – Business Litigation
Gregory D. Lydon – Real Estate
Timothy M. McConville – Employment & Labor
John D. McIntyre – Bankruptcy &
Creditor/Debtor Rights
Founded in 1895, Willcox &
Savage services leading international, national, and regional
clients out of its Virginia offices. A
full-service law firm, Willcox & Savage P.C. is committed
to representing clients in virtually all legal
disciplines. For more information about the firm please
visit http://www.willcoxsavage.com/.
NET Telcos Adds Service to
Hampton
Business-Class
Products Now Available Across
Virginia
Press Release
FOR RELEASE:
January 18,
2007
Contact: Christine
Pietryla
312-698-9812
Richmond, Va. January 18, 2007-NET Telcos, a Richmond-based
provider of integrated internet, data and datacenter solutions
for businesses, is pleased to announce the availability of its
products in the Hampton Roads market effective
immediately.
NET Telcos currently
operates Virginia.s largest broadband wireless network, which
was formerly marketed under the name Continental VisiNet
Broadband. NET Telcos will continue to provide these services
locally, but will augment them with its nationwide network of
service providers. These services include managed hosting and
storage solutions, co-location service, business continuity
solutions for outages or interruptions, internet access
and managed wide-area-network (WAN) connections.
This
expansion will allow local businesses in Hampton Roads to take
advantage of the same secure, redundant and cost effective
services previously available in its Northern Virginia
and
Richmond markets.
These include custom designed data network solutions and data
center services aimed at mid-sized businesses and
institutions.
Paul Diemer, General Manager of NET Telcos states,
“These cost effective, reliable services available to mid to
large business customers in Hampton Roads will truly enhance
the abilities of their operations. NET Telcos is poised to
deliver the services that will support these organizations
both now and for any future needs.”
About NET Telcos
Operating
a state-of-the art data center in Richmond
,
Virginia
, NET
Telcos maintains 24/7/365 monitoring of its managed networks
and support for its customers. The Company.s trained
specialized personnel assist customers by providing custom
designed managed services across a broad array of hardware
platforms, operating systems and business applications.
NET Telcos is owned by Norfolk-based Continental Broadband,
which encompasses a family of commercial Internet data
providers wholly owned by Landmark
Communications. Privately-owned, Landmark Communications.
companies are a diverse group of award-winning publications
and media outlets, including newspapers, television
broadcasting, cable TV programming (The Weather Channel), and
electronic publishing. For more information visit the
company's website at http://www.nettelcos.com/
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